If your issue/question is not found in the FAQ, please post it in a reply to this thread.Ī: All releases in the ZBrush 4 series have used the same serial number. The initial post provides an FAQ which will be updated as necessary. It takes time to figure out what might be the cause of any given issue and provide a solution. Launch time is always when we have the greatest number of questions combined with the fewest number of answers. Thank you for your patience! We are working as quickly as we can but there is simply no way to avoid delays at this time. This Guide will help you better understand the Support system and help you get the best results in the shortest time. We will be working as quickly as we can to resolve them and working long hours to do so… To be on the safe side, please expect up to two business days to receive a reply instead of our usual record of replying within one business day. IMPORTANT: Due to the extreme popularity of ZBrush 4R8, we anticipate unusually long delays processing Support tickets. Many of those programs don't yet recognize ZBrush 4R8 and its components as safe. On Windows it's in c:\Users\Public\Public Documents. Delete or rename your ZBrushData folder.Because you used auto update, there won't be an uninstaller. If you did use Auto Update, please follow these steps before reporting any problems: Most of the issues that we have encountered have come from people skipping the instructions and just using Auto Update. That system was not designed for an upgrade of this magnitude. This thread is for common questions and answers regarding ZBrush 4R8.ĭO NOT USE THE AUTO UPDATE SYSTEM TO UPGRADE TO 4R8.
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